The role of leadership mediation in resolving workplace dispute: strategies for effective resolution
This study explores workplace disputes and how they generally harm organisational productivity and its employees. It identifies the causes of workplace conflicts, their havoc-wreaking consequences, and approaches for managing and resolving conflicts. This research also identified some of the causes of disputes in an organisation which include communication problems, competing goals, individual differences, task interdependence, differing common interests and goals, etc., which appear as major conflict roots.