The Canadian Triage and Acuity Scale (CTAS) plays a crucial role in emergency departments by prioritizing patient care based on the severity of their condition. This study aimed to assess healthcare providers' knowledge and understanding of CTAS levels, criteria for assigning triage acuity, and implications for patient outcomes and hospital efficiency. Data from 507 participants across diverse healthcare specialties revealed a balanced gender distribution, with physicians being the largest participant group. Findings showed that most participants understood the primary purpose of CTAS and recognized the presence of five acuity levels within the system. Additionally, respondents demonstrated knowledge of triage criteria, recommended timeframes for interventions based on CTAS levels, and responsibilities for assigning CTAS acuity. Ongoing training and proficiency in CTAS were highlighted as essential for optimal patient triage and care delivery. The study emphasizes the significance of regular re-assessment and education on CTAS protocols to ensure accuracy in patient triage and efficient emergency care delivery.