This study examines the impact of music education through digital platforms, during the sanitary confinement provoked by COVID-19, the sample consists of two violin teachers and one cello teacher who give lessons at higher education institutions in the United States, Spain and Mexico. A narrative-phenomenological methodology was used to analyze the scope, aspects and essence of their teaching experience. The impressions and practices manifested and summarized through colloquial interviews show the advantages and disadvantages of online education in musical performance. This analysis helps us understand both the limitations and advantages of online music education for training expert performers. Based on the collected testimonies, this article aims to contribute to the development of the teaching-learning process in contingency stages in which face-to-face education is not recommended.