Infrastructural development like building schools, vocational training centres, clinics and hospitals is one of the mandate of Rural District Councils (RDC) in Zimbabwe. They should also construct and repair roads as well as provide the much needed facilities for orphans, vulnerable children and the elderly. This study, therefore, sought to explore solutions tothe challenges in the provision of such service by the Nkayi Rural District Council with a view to capacitate the council staff. The study opted for the qualitative case study research design because it isa useful tool in understanding the nature of problems (Weist, 2011) such as challenges faced by Rural District Councils (RDCs). Using purposive sampling, in-depth interviews were carried out with 10 participants who included 3 business persons,3 Heads of schools, 3 Non-Governmental Organisation Coordinators (NGOs) and a health official. Four key informants were also purposively identified from the local council board and workers at Nkayi Rural District Council. The study finally carried out two Focus Group Discussions (FGD) withparticipants who were identified using convenience sampling.Findings revealed that Nkayi Rural District Council is supposed to offer the following social services; health, social welfare, housing, environmental hygiene, protectiveservices,recreational facilities, water and other rate based utilities. Further, the studyrevealedthat the council is facing challenges in delivering its mandated services to the communities due to inadequate and/ or mismanagement of both physical and financial resources, unskilled human resources, political and government interferenceas well as lack of participation of its citizens in community projects. Based on these findings, the study recommendedthe Nkayi RDCto closely work with all stakeholders involved in the community’s development, such as the councillors, chiefs and other subsidiary staff members in other departments who complement its effort in service delivery. Furthermore, there is need for a concerted effort in revenue collection by the council in order to meet its financial obligations.All stakeholders are also encouraged to reportany forms of vice within their communities, as a way of curbing thefts, vandalism of state property and mismanagement of council assets. Finally, NkayiRDC staff have to constantly attend, developmental training workshopsin order to gaincurrent and relevant skills on service delivery.
